Thursday, 29 October 2015

Sr. Customer Service Executive







Job Summary







Company Name



Serco Global Services




Locations





Mumbai




Experience





0 – 5 years




Keywords / Skills





Customer Service Executive, Customer service representative, Customer support executive, Customer care, CSE




Function





Customer Service/ Call Centre/ BPO




Role





• Customer Service Executive (Voice)

• Fresher




Industry





ITES/BPO




Salary





0.00 – 3.00 lacs




Summary





Hiring for pure customer service with a joining bonus of 25000/-




Posted On





29th Oct 2015




Job Description







Are you looking for a job in a “BPO” for an international Voice process, with a lucrative package??



!!HERE IS A CHANCE!!



Serco Global Services is hiring for numerous processes here!!

(Banking, Travel processes)



Job Title – Sr.Customer Service Executive



Sal upto 21k + Incentives + Joining bonus 25K



We are looking for immediate joiners!!



Desired Candidate Profile –



Excellent communication skills (English)



Should be open to work in shifts.



*Qualification: SSC/ HSC/ ANY GRADUATE



*Age: 20- 50 Years



*Work Experience:



SSC with 1-3 years of BPO experience



HSC with 6 months experience



GRADUATE fresher



Deliver efficient, effective, professional

and courteous service to intermediaries and customers.



*PROCESS: Banking/ Travel



*SHIFT TIME: UK/ US/ AUS/ CANADA



SALARY: Best in the market + incentive + transport + OT + bonus



*TRANSPORT BOUNDARY:



Western line- Miraroad

Central line- Thane

Harbour line- Vashi



Telephonic Interviews conducted.

Joining as soon as possible.

Interested candidates can call or drop in a text to Elisa @ 9167431608



Interview Venue:



SERCO GLOBAL SERVICE

A/28, Mindspace,

Behind Hypercity,

Malad link road

Malad west.

Mumbai- 400064.



Thanks & Regards,

Elisa Rodrigues

HR Executive

+91 9167431608

+91 9619816630







Key Skill(s)





Customer Service Executive


Customer service representative


Customer support executive


Customer care


CSE






About Company





Serco is a 4.3 billion pound International Services Company with over 50 years of experience in helping customers achieve their goals. Globally, Serco has over 200 clients with 53 Service delivery centers & operations facilities based out in over 30 countries with employee strength of 100,000 people. We provide a broad range of middle and back office services and have a strong customer base of international organizations, predominantly across financial services, travel, healthcare, and telecom sectors. We are a family that nurtures a person to be a global citizen, with an environment that supports excellence at work, world-class career advancement programs at all levels, leadership development, exposure across industries and a fun work culture that is conducive to growth. Over the last few years Serco has been the recipient of many awards and accolades, such as the 2nd Largest BPO Employer, One of the Top 15 BPO Exporters by NASSCOM. We have been rated as a Great Place To Work for the 5th year in a row in a survey conducted by the Economic Times in association with the Great Place to Work Institute. We have also been recognised as "Best Overall Recruiting & Staffing Organization of the Year 2012" by RASBIC. Serco aims to be world"s greatest services company, delivering strategic impact to its customers by integrating BPO services with IT and consulting. At Serco, we reward people who are bright, smart and motivated and have the fire to succeed. The work experience at Serco is both stimulating and enriching. We are committed to your professional and career needs with a world-class training program, which provides you tremendous exposure across industries and processes. In addition to this, we offer best-in-class facilities & are an Equal Opportunity Employer and our goal is to ensure that employees are treated without bias during employment, without regard to their race, religion, sex, color, age, national origin, or physical disability.








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